Skip to main content

UK consumer dispute assistant

They said no. Don't stop there.

Know your rights. Make your move. Rightvo helps UK consumers understand their position, organise evidence, build a stronger case, respond to companies, and decide what to do next.

  • Takes around 3 minutes
  • Built for UK consumer disputes
  • Professional case reports
  • Plain English guidance

How Rightvo Works

From dispute to professional case pack in three straightforward steps.

1

Tell us what happened

Answer a few simple questions about your dispute — free to start.

2

We analyse your case

Rightvo reviews your evidence, retailer response and dispute details. You receive a free initial assessment preview.

3

Unlock your complete case pack

Upgrade with a one-time payment to receive complaint documents, detailed strategy, and follow-up tools.

Simple, transparent pricing

Start for free. Upgrade only if you want the full case pack.

Free

£0

  • Start your case
  • Initial case assessment preview
  • Case strength and evidence scoring
Start My Case

Full case pack

£7.99

One-time payment · No subscription

  • Full case assessment and executive summary
  • Full evidence review and recommended next steps
  • Retailer response analysis (where applicable)
  • Draft complaint email and formal letter
  • If They Say No Again follow-up guidance
  • Reply Analyser
  • Offer Evaluation
  • Escalation Hub with document generation
  • Professional PDF export

Secure payment through Stripe. No subscription.

Start My Case

Why Rightvo

Purpose-built tools for every stage of your consumer dispute.

Professional Case Assessment

A clear executive summary of your dispute, written in plain English.

Evidence Review

Structured review of what you have and what could strengthen your case.

Retailer Response Analysis

Plain-English explanation of what the retailer's reply means for your case.

Case Strength Score

Rule-based scoring that highlights the strengths in your position.

Evidence Score

A dedicated score for your documentation with practical recommendations.

Ready-to-Send Complaint Documents

Professional complaint email and formal letter drafts prepared for you.

Personalised Next-Step Strategy

Clear guidance on what to do next based on your dispute and evidence.

Professional PDF Report

Download a branded case report to save, share, or print for your records.

Supported Disputes

Common UK consumer issues Rightvo is designed to help with.

Refund refused
Faulty products
Delivery problems
Wrong item received
Subscription disputes
Expanding Soon
Travel complaints
Expanding Soon
Utility complaints
Expanding Soon

Professional Case Report

A complete case pack prepared for you — ready to review, send, and follow up.

Rightvo Complete Case Pack

Sample preview · RV-20260707-4821

Retailer

Amazon

Dispute

Faulty product

Evidence Score

72 / 100

Case Strength

Moderate

Case at a GlanceIncluded
Evidence ScoreIncluded
Case StrengthIncluded
Retailer Response AnalysisIncluded
Complaint EmailIncluded
Formal LetterIncluded

Trust

Built to feel clear, professional, and reassuring from the first step.

Professional reports

Clear, structured case documents you can send with confidence.

Built for UK consumers

Designed around everyday UK retail and service disputes.

Plain English guidance

Clear, easy-to-understand guidance without unnecessary legal terminology.

Your information stays private

Your case details are used only to prepare your report.

FAQ

Quick answers before you start your case.

How long does it take?+

Most people complete the intake in around 3 minutes. Your case report is usually ready within 10–15 seconds after that.

Is this legal advice?+

No. Rightvo provides general information and document drafting support only. It does not provide legal advice and does not guarantee any outcome.

Can I use Rightvo before contacting a retailer?+

Yes. Rightvo can help you prepare a clear first complaint, or support you after you have already contacted the retailer and received a response.

What does the Complete Case Pack include?+

The £7.99 one-time Complete Case Pack unlocks your full case assessment, evidence review, complaint documents, Reply Analyser, Offer Evaluation, Escalation Hub, and PDF export for a saved case. There is no subscription.

Can I cancel after purchase?+

The Complete Case Pack is digital content supplied immediately after payment. Before checkout you confirm that you want immediate supply and understand this affects your 14-day change-of-mind cancellation right. Your statutory rights are not affected — see our Terms or contact support@rightvo.com if something goes wrong.

Ready to resolve your dispute?

Start My Case

General information and document drafting support. Not legal advice.